Frequently Asked Questions
Everything you need to know about your Baby Gold pieces.
What materials are used in Baby Gold jewelry?
We use only the highest quality materials, including solid 14k gold, ethically sourced diamonds, and genuine gemstones. Each piece is designed to be hypoallergenic and tarnish-resistant for everyday wear.
How long will it take to receive my order?
Standard orders typically ship within 3-5 business days. For personalized or custom-made pieces, please allow 2-3 weeks for production before shipment.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery timeframes vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition. Please note that custom-engraved and personalized jewelry are final sale and cannot be returned.
How should I care for my jewelry?
To maintain the brilliance of your gold, we recommend cleaning it with a soft cloth and mild soapy water. Avoid contact with harsh chemicals, perfumes, or lotions to preserve the shine.
Is your gold real or plated?
At Baby Gold, we specialize in solid 14k gold. Unlike gold-plated or gold-filled jewelry, our pieces will not peel or turn green, ensuring a lifetime of value and durability.